FAQs
What’s your minimum order quantity?
Our minimum order quantity is 12 items for screen printing and embroidery.
What’s your typical turnaround time?
We average a 2 week turnaround. Rush options are available depending on the order.
Do you provide mockups before printing?
Yes — you’ll approve a mockup before we print. We also include 2 free redesigns.
Can I mix sizes in my order?
Absolutely. Most orders include a mix of sizes, and we’ll help you get the breakdown right.
What file type should I upload?
We can work with most formats. Vector files (AI, EPS, SVG) are best, but PNG/JPG works too.
Do you ship or deliver?
Yes. We offer pickup, local delivery options, and shipping depending on your order.
Are you an approved school vendor?
Yes. Rocket Sports is an approved vendor for multiple regional school systems, including Montgomery County Public Schools (MCPS), Prince George’s County Public Schools (PGCPS), Howard County Public School System (HCPSS), and District of Columbia Public Schools (DCPS). Vendor details are available upon request.