FAQ's

How do I place an order?

Browse through the tabs to find what your looking for. Once you see something you like click on the product and fill out all necessary options. After your have completed choosing your options click "Add to Cart." After adding an item to cart you will see a page asking if you would to check out. If you're ready to check out select "Proceed to Checkout." If you prefer paying with PayPal select "PayPal Checkout." If you are not done shopping click "Continue Shopping" at the bottom of the page.

 

How is shipping calculated?

Most shipping prices are based on weight. Some have a fair fixed price. All custom apparel ship free.

All orders over $99 ship free!

 

I want to order custom apparel, but can't afford the 12 piece minimum or do not need 12 of the same piece?

While there is a 12 piece minimum customers can mix and match as long as the logo is the same across all pieces. For example, you can get 4 customized performance shirts, 4 sweatshirts, and 4 pants to meet the 12 piece minimum. Note: To mix and match please make sure the different products are all made by the same manufacturer (All Holloway or All Badger) and that the decoration will be all screenprinting ot all embroidery.

Any furter questions can be answered by filling out the "Team Sales Request" form at the bottom of the page under "Quick Links" or by emailing Info@RocketSports.us.

 

I want to order custom apparel, but I do not see any products I like. Are there more?

Yes, listed here at Rocket Sports is just a fraction of the apparel items we have available. Both Manufacturers offer catelogs which can be downloaded below under "Quick Links."

Any further questions can be answered by filling out the "Team Sales Request" form at the bottom of the page under "Quick Links" or by emailing Info@RocketSports.us

 

How do I place my custom apparel order?

For convience and order accuracy please email orders to Orders@RocketSports.us. Be sure to include:

  • Contact information
  • Names of desired items
  • Image of your Logo if needed (please send images of logos on white backgrounds)
  • Sizes
  • Quantity (minimum 12; mixing and matching sizes is acceptable)

For personalized orders please include all the above and;

  • Names (attach a document clearly labeling the names written how they will be printed)
  • Numbers (attach a document with what numbers are desired)
  • Colors of the respective names and numbers
  • Placement of the respective names and numbers
  • Font Style
  • Please remember we do not know each what size each name/number is associated with so include the sizes with each persons name and number next to it

 

I don't understand the custom apparel options. What do I do?

Email Info@RocketSports.us all questions and a representaive will answer as soon as possible.

 

When will I receive my custom apparel order?

Most orders will be recieved within the first 30 days, but we do not guarantee shipment dates as custom lead times vary.